Bermuda Hospitality Service Standards (BHSS)

Hospitality - driver

BHSS Certification and Awards

The BHSS Certification is designed to elevate the customer journey and promote excellence across the industry and is open to all businesses in the hospitality and tourism sector. 

Launched in 2024, the BHSS Awards recognised the best in Bermuda’s hospitality industry, honouring those who consistently deliver exceptional customer experiences, cultivate thriving workplaces, and maintain a strong presence in the digital landscape.

Nominate for 2025 

Do you know a hospitality hero who deserves recognition? Show your appreciation by nominating an individual or business that exemplifies excellence in Bermuda’s hospitality and tourism industry.

Nominations are open from March 1 - 18,  2025. 

Vote Here
  • BHSS Awards - Beach Boys
    2024 BHSS Awards

    Beach Boys Limited

    Award: Leading Employer in Hospitality & Tourism

    Beach Boys is more than just a business—it’s a thriving community. Recognised for their focus on employee well-being, positive work culture, and dedication to community engagement, they have earned the title of Bermuda’s Leading Employer in Hospitality & Tourism.
     

  • BHSS Awards - Cambridge Beaches
    2024 BHSS Awards

    Cambridge Beaches

    Award: Best Customer Experience in Hospitality & Tourism

    With a strong commitment to customer satisfaction, Cambridge Beaches stands out for providing a top rated hospitality experience. From personalised services to unforgettable guest experiences, they set the gold standard for Bermuda’s tourism industry.
     

  • BHSS Awards - Hamilton Princess
    2024 BHSS Awards

    Hamilton Princess & Beach Club

    Award: Top Online Reputation in Hospitality & Tourism

    Recognised for their outstanding digital presence, Hamilton Princess has demonstrated a keen awareness of their online reputation. Their exceptional management of digital platforms, including social media, review sites, and online forums, has earned them this award.

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